"When I say we need to drive fear out of organisations to get quality and learning, we are not done. That's not the end of your jobs as leaders." Harvard Professor Amy C. Edmondson
Creating fearless organisations where people feel safe and confident to speak up without retribution or judgement is essential to learning, growth and innovation.
However speaking up in the absence of the skills people need to have high quality conversations can be disastrous. Both require investment and great role modeling by senior leaders.
Thanks Amy. Gold.