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Collaboration between communities, companies and countries has never been more critical given #COVID

Updated: Jun 2

"Today more than ever companies need new ideas, new approaches, new ways to reach the customer because of this new reality." Jesús Cochegrus


Today's is from customer experience expert Jesús Cochegrus as recently shared on his excellent#WOBI video (watch here: https://lnkd.in/gX4tp_X).


His thesis is that collaboration between communities, companies and countries has never been more critical given #COVID19.


We have far more to gain by sharing insights and learnings than we do to lose. That has always been the case but many organisations get stuck thinking it is a 'zero sum' game where my gain will only come if you lose.


A 'positive sum game' is a far more rewarding and enjoyable pathway for us all. We can all win. There is more than enough to go around and by thinking and acting this way the tide can rise for all!




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