“A company’s job isn’t to empower people. It’s to remind people that they walk in the door with power and to create the conditions for them to exercise it.” Patty McCord
In Patty’s best selling book Powerful she captures the key principles behind Netflix’s high performance culture.
The title of the book is both a statement and a reminder that people turn up to work everyday with power and that a manager’s job is simply to help them express that.
Sadly most companies have put in place so many policies, procedures and practices that achieve exactly the opposite of their intended impact, decreasing people’s power and forcing them into rigid and bureaucratic systems.
Removing this bureaucracy was key to Netflix’s success and realizing the power of their people.